Shipping & Returns

Shipping Policy 

Due to the Coronavirus crisis shipping times may be delayed or longer than expected. We appreciate your patience and look forward to providing you with support after purchase. Shipping times depend on location. We ship to the United States and most international places. 

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

If you haven’t received your order within 7-10 days of receiving your shipping confirmation email, please contact us at info@kamuidono.com with your name and order number, and we will look into it for you.

Return & Exchange Policy 

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@kamuidono.com with your order number and a photo of the item’s condition.

 

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us by email. We offer a full refund and exchange it if you aren't satisfied or love it.

 

Simply let us know by emailing info@kamuidono.com